Privacy and Cookies Policy


Effective: 23rd May 2018

Overview

The Megacentre Rayleigh is committed to protecting and respecting your privacy. This webpage tells you the data protection and privacy practices for megacentrerayleigh.co.uk, specifically:

  • What personally identifiable information is collected
  • Which organisation is collecting this information
  • How this information is used
  • Our policy on sharing this information
  • How we protect your information
  • How you can correct any inaccuracies in this information

Plain English Summary

We take your privacy very seriously.

Children (under 18s) should not submit any personal information to The Megacentre Rayleigh without parental/guardian consent.

The Megacentre Rayleigh does not actively track you as an individual.

Should you send us an email via the contact form below, your name, email address and message will be emailed to us (as you would expect). This information is kept private. We will store this information within our own email system so that we are able to respond to you.

Cookies

The website does use some cookies when you browse this website. These are used to ensure proper running of this website, and also to help us improve your experience when browsing.

Other types of cookies we use are:
Analytics – We use analytics cookies to helps us understand how users engage with our website. An example is counting the number of different people coming to our website or using a particular feature, rather than the total number of times the site or feature is used. Without this cookie, if you visited the website once each week for three weeks we would count you as three separate users. We would find it difficult to analyse how well our website was performing and improve it without these cookies. Our analytics do not store personal information and anonymises information such as IP addresses.

We do not use 3rd Party / Advertising cookies.

To find out more information about cookies, including information on how to delete them please visit: https://www.aboutcookies.org/default.aspx

Which organisation is collecting this information

The Megacentre Rayleigh is the name for the charity ‘Active Christian Trust’ (#1015452) and the Megacentre Rayleigh Ltd (#02866701). The charity wholly owns the company and these 2 entities work together in supporting young people, children and families as one single operation.

How this information is used

If you have chosen to share it with us, we use your email address to contact you in reply to your message.

We may also use your email to help resolve issues or disputes, for example if you tell us that you cannot see any of your posts on the website, we would probably search our database using your email address to help diagnose the problem.

Should you purchase or engage in any of our services/facilities we will require contact information from you in order to deliver these services effectively. After this time this will not contact you via these details for marketing purposes. Contact in this way is via an opt-in service.

Our disclosure of this information

We do not share your personal information or email address with third parties.

Protection of your information

The Megacentre Rayleigh uses best endeavour to safeguard the confidentiality of your personally identifiable information but we do not use encryption (such as SSL) or firewalls to further protect the information as it travels across the Internet. We do not believe that the personal information we collect warrants this level of security. It is important to be aware that there is no such thing as “perfect internet security”.

How to correct inaccurate information

Once posted, you cannot change or remove any comments you have submitted on our website pages and/or posts. However, if you would like to have this information removed please contact us and we will do this for you.

You should know that because of technical constraints, all information is never completely removed from our databases. Therefore, you should not expect that all of your personally identifiable information will be completely removed from our databases in response to your requests that it be removed. We will aim to remove all publicly-facing information.

How to contact us

Please use the contact form on this site to contact us.

Changes to the Privacy Policy

From time to time we may update this Privacy Policy in line with website changes that may affect the personal information we gather about you. It is assumed that you accept such changes if you continue to use the site and services. If you do not accept such changes then you should stop using The Megacentre Rayleigh website and services, and contact us (details above) if you would like any information removed.